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Why This Top-Rated Air Purifier Is Selling Out Across the UK – And Why Experts Recommend Weltura in 2025

ㅤ Brand Newㅤ Eliminates Dust, Pet Hair & Allergens in Minutes. No Filters, No Maintenance. Just Plug In – and Breathe.

⭐ Voted Best Air Purifier for UK Homes – 2025

Claim Your Weltura Today 

Why This Top-Rated Air Purifier Is Selling Out Across the UK – And Why Experts Recommend Weltura in 2025

ㅤ Brand New ㅤ Eliminates Dust, Pet Hair & Allergens in Minutes. No Filters, No Maintenance. Just Plug In – and Breathe.

Claim Your Weltura Today 

⭐ Voted Best Air Purifier for UK Homes – 2025

What Most ‘Top-Rated’ Air Purifiers Don’t Tell You About Long-Term Costs…

Tired of Spending Hundreds on Air Purifiers That Keep Taking More?


At Weltura, we’ve tested over 100 popular air purifiers sold in the UK — and most of them have one thing in common: they rely on overpriced filters that cost users over £600 per year.


We kept hearing the same complaints:


“I paid £200 for my air purifier and I still have to spend £55–£120 every few months for filters!”


That’s exactly why we created Weltura Purita™ —

A filterless, plug-in air purifier that quietly removes dust, allergens, pet dander, and indoor pollutants without the need for expensive upkeep.


While traditional purifiers may seem like a good option,


➡️ they’re noisy,

➡️ they require constant filter changes,

➡️ and they drain your wallet over time.


Weltura works differently.


You plug it in once and it works 24/7 without filters, noise, or hidden costs.


It’s been voted the best maintenance-free air purifier of 2025 by thousands of UK users.

“We Tried Everything – And Found the Only Purifier That Actually Worked”

It started like it does for most people — constant sneezing, coughing, and sleepless nights due to dust and allergens in the bedroom.


One of our users, James from Liverpool, told us his wife’s allergy attacks got so bad one night, he nearly called 999.


They tried everything: antihistamines, nasal sprays, even expensive allergy subscriptions. But it was costing them over £150/month — and none of it solved the root cause.


Their GP(family doctor) said:

“Your air is the problem. You need to clean the air, not just treat the symptoms.”


So they looked into air purifiers. But the options were either:


  • £300+ bulky machines,
  • noisy fans,
  • and constant filter replacements that cost hundreds per year.


Then they found Weltura Purita™ —

A silent, plug-in air purifier with no filters, no maintenance, and no noise.


Within 48 hours, the symptoms were gone.


No more coughing. No more wheezing. Just clean, breathable air.

It started like it does for most people — constant sneezing, coughing, and sleepless nights due to dust and allergens in the bedroom.


One of our users, James from Liverpool, told us his wife’s allergy attacks got so bad one night, he nearly called 999.


They tried everything: antihistamines, nasal sprays, even expensive allergy subscriptions. But it was costing them over £150/month — and none of it solved the root cause.


Their GP(family doctor) said:

“Your air is the problem. You need to clean the air, not just treat the symptoms.”


So they looked into air purifiers. But the options were either:


  • £300+ bulky machines,
  • noisy fans,
  • and constant filter replacements that cost hundreds per year.


Then they found Weltura Purita™ —

A silent, plug-in air purifier with no filters, no maintenance, and no noise.


Within 48 hours, the symptoms were gone.


No more coughing. No more wheezing. Just clean, breathable air.

Why Weltura Is The Best Air Quality Solution

Setting a New Standard for Clean Air Technology

I Was Tired of Wasting Money on Short-Term Allergy Fixes – I Needed Something That Actually Worked

For months, I was buying allergy sprays, pills, and diffusers — spending £100+ every month just to survive another night of coughing and wheezing.


It got to a point where I didn’t want people visiting my home.


I felt embarrassed by how stale the air smelled, and how stuffy every room felt.


Eventually, I realized… I wasn’t solving the problem.

I was just masking it.


When I looked into air purifiers, I found most required constant filter replacements and cost a fortune upfront.


That’s when I found Weltura Purita™ – a completely filter-free solution that actually removed the allergens from my air.


Today?


No more sprays. No more embarrassment. Just clean, breathable air.

Claim Your Weltura Today 

“Why Most Air Purifiers Waste Your Money – And What You Should Know Before Buying One”

💸Filters Cost More Than You Think


Most air purifiers seem affordable — until you realize they need new filters every few weeks.

Those filters can cost £30–£50 every 1–2 months, adding up to over £180/year.


That’s money you’ll keep spending just to keep your purifier working.

🧰 Monthly Maintenance is a Pain


Forgetting to change the filter?


Your expensive purifier turns into a useless fan.


Busy schedule? Tough luck — you’ll need to open it, clean it, order new filters, and repeat.


Every. Single. Month.

🚫 Not Built for Real Homes


Most “top-rated” purifiers are huge, loud, and heavy.


You’ll hate dragging it room to room — and it’ll stick out like an eyesore in your bedroom.


Who wants a £300 plastic box ruining the vibe?

If you're tired of paying for filters, wasting time on maintenance, and dealing with bulky machines,


there’s a smarter solution…

“What’s Really Polluting Your Indoor Air – And Why Most Purifiers Can’t Stop It”

Every day, your indoor air fills up with invisible threats:

dust, pet dander, mold spores, smoke, and chemical residues from cleaning products.


These pollutants can trigger headaches, sneezing, coughing, and even serious allergy attacks.


Most air purifiers only trap these particles using filters.

But if the filters aren’t changed constantly, the trapped particles build up and start leaking back into the air.

Weltura Purita™ doesn’t use filters.


It uses advanced Ion Boost™ technology to neutralize pollutants directly in the air — no capture, no build-up, no replacements.


That’s what makes it the only plug-in purifier trusted by thousands of UK homes in 2025.

"The Technology That Lets Weltura Clean Your Air – Without Filters or Noise"

Weltura™ uses advanced Ion Boost™ Technology a modern form of Negative Ionization to clean your air silently and effortlessly.


It works by releasing safe, invisible negative ions into your room.


These ions bind with airborne particles like dust, pet dander, mold spores, and allergens, making them too heavy to stay in the air you breathe.


No filters. No fans. No noise. No maintenance.


This is the same technology trusted by hospitals, laboratories, and high-tech clean rooms.


Now made available in a compact plug-in device for UK homes.

💬 Thousands of users call it “their allergy-fighting secret weapon.”

Claim Your Weltura Today 

Weltura™ uses advanced Ion Boost™ Technology a modern form of Negative Ionization to clean your air silently and effortlessly.


It works by releasing safe, invisible negative ions into your room.


These ions bind with airborne particles like dust, pet dander, mold spores, and allergens, making them too heavy to stay in the air you breathe.


No filters. No fans. No noise. No maintenance.


This is the same technology trusted by hospitals, laboratories, and high-tech clean rooms.


Now made available in a compact plug-in device for UK homes.

💬 Thousands of users call it “their allergy-fighting secret weapon.”

Claim Your Weltura Today 

Ionization effectively breaks down cat urine compounds, neutralizing ammonia and mercaptans at the molecular level, eliminating odors rather than masking them.

Ionization removes cat odor particles by charging urine molecules, causing chemical breakdown for permanent elimination. Widely used by professional pet odor specialists.

Ionization technology has traditionally improved air quality in veterinary clinics and animal shelters. Demand has surged tenfold as cat ownership increases.

🧪 The Unique Science Behind Weltura’s Filter-Free Air Ionization

Creating a truly effective air-rejuvenating device that’s also filter-free, compact, and affordable was no easy task.

The British Weltura design team set out to build something that delivered real results — without the noise, cost, or hassle of traditional purifiers.


Most purifiers today are bulky, loud, and require expensive filters.


Many rely on outdated tech or clunky maintenance routines.


Weltura does the opposite: it uses cutting-edge Ion Boost™ Technology to purify your room’s air silently and effortlessly — 24/7.


Plug it in to reduce airborne dust, pet dander, and allergens — or simply to refresh your room’s air.

You’ll notice the difference.


Breathing becomes easier, your room feels lighter — and the air simply feels cleaner.


Weltura works on a microscopic level.


It releases safe negative ions that bind to airborne particles and weigh them down — removing dust, allergens, and irritants from the air you breathe.


❌ No filters.

❌ No fans.

❌ No maintenance.


✅ Just clean, quiet, refreshing air — on autopilot.

⚠️ Weltura is not available in stores or on Amazon.


We sell directly from this site to keep it affordable — and demand is extremely high.


🔒 Secure your Weltura now before we run out of stock again.

See What Other British Are Saying About Weltura Purita

Weltura Purita

Tired of waking up congested, groggy, and unrested? Ready to finally experience deep, uninterrupted sleep in an allergen-free bedroom?

Experience deeper sleep and allergy relief with the Weltura™ Purita, the sleep-friendly device that uses advanced Ion Boost™ Technology to eliminate 98% of airborne dust, smoke, and allergens in just 15 minutes. Breathe easier, sleep better, and wake up refreshed—or your money back!

£89.95

£39.95

CHECKOUT NOW →

Free Shipping Within the U.K.

Free Shipping Within the U.K.

Free Shipping Details

Shipping within the U.K. is free and typically arrives in 5-12 days, with tracking provided for all orders.

90-Day Refund Policy

Our 90-day satisfaction guarantee starts upon product delivery, ensuring your peace of mind. If you're not satisfied for any reason, simply reach out to us at contact@weltura.com, and we'll assist you promptly.

Don’t just take our word for it…

People everywhere are amazed with the power of the Weltura Purita

4.9

5,489 Reviews

4.9

5,489 Reviews

4.9

5,489 Reviews

Charlotte Bennett

I’ve tried everything to reduce allergens in my apartment, but nothing seemed to work—until I found Weltura. This device made a noticeable difference in just a few days!

Olivia Carter

Setting it up was a breeze—just plug it in, set the timer, and let it work. I was a bit unsure at first about using Ion Boost technology, but the instructions made it clear how to maximize its effectiveness safely. The first time I used it in my bedroom for 30 minutes, I immediately noticed a difference. The air felt fresher, almost like it had been aired out, but better. The lingering allergens and musty smell were completely gone!

Amelia Fletcher

I was initially skeptical about the effectiveness of the Weltura device, but after using it for a few weeks, I’m amazed by the results. Not only does it eliminate dust mites, but it also significantly improves the air quality in my home. As someone who’s been struggling with allergies for years, having an easy and reliable way to reduce allergens has truly been life-changing. I no longer wake up with congestion or sneezing fits. I highly recommend Weltura to anyone looking for a simple, effective solution to create a cleaner, healthier living space.

Oliver Whitaker

Simple, effective, and exactly what I needed. I’m really impressed with this device. It has made my home feel fresher and cleaner in a way that regular cleaning couldn’t achieve. The reduction in dust mites and allergens has drastically improved my comfort, making breathing easier and my home more enjoyable.

Sophia Reynolds

After a week of using the device in different rooms, I noticed a huge improvement in my allergies. The ion treatment eliminated the dust and airborne irritants that used to trigger my symptoms. I’m finally sleeping through the night without waking up congested, and I no longer have sneezing fits when guests come over. I never expected a device to solve such a stubborn problem, but this one has completely transformed my home into a fresh, allergy-free space!

James Harrington

I didn’t think it would actually make a difference, but wow! The air feels so much cleaner, and I’ve noticed my allergy symptoms and headaches are less frequent.

“Why People Have So Much Energy

Using Weltura...”

A common question is why does the air feel so much fresher and crisper after using the Weltura Purita? Are there really no filters involved? 

The answer is simple: there are no filters involved. It's the amazing negative ions working to enhance the quality of your air by sinking floating particles.


Every part of your room – from the smallest corner to larger living spaces – is made up of microscopic particles. These particles, when not managed, can impact the overall feel and integrity of your environment.


In each room, the Weltura acts like an extra layer of protective force, knocking down particles to protect the integrity of your indoor air.

Perhaps you've noticed less visible dust in your bedroom air or maybe you find breathing easier and more pleasant; This could be attributed to the improved air quality provided by the Weltura. It's not just about sinking dust or allergens; it's about enhancing the overall atmosphere of your room.


According to the EPA, indoor air pollution can be 2-5 times worse than outdoor air pollution.


That’s why it’s important you take the steps necessary to ensure you and your family are breathing fresh indoor air all day. You could say that air pollution, inside and outside your room, is a prevalent modern problem that requires a modern strategy.


Don’t settle for constantly paying for air filters. Invest in the affordable Weltura Purita. They use modern filter-free Ion Boost™ technology to rejuvenate your indoor.

In a 2023 press release, the British Lung Foundation stated that “On average, British spend 90% of their time indoors", which means taking control of your indoor air quality is critical to helping your family continue to breathe comfortably.


Furthermore, as stated previously, according to the EPA, indoor air pollution can be 2-5 times worse than outdoor air pollution.


Indoor air pollution may be invisible but it’s a threat we can’t stay blind to any longer!

Claim Your Weltura Today 

“Here's What Happens When You Ionize Your Your Room's Air with Weltura...”

By relying on its compact negative ions generator inside itself, Weltura is able to rejuvenate your indoor air without employing expensive air filters of a bulky shell. Before you know it, you may be breathing easier and more comfortably, enjoying greater energy and feeling more refreshed


The reason why Ion Boost™ technology works so well is that negative ions essentially target and sink the actual culprits responsible for your indoor air pollution: the airborne pollutants. Weltura works 24/7 so the negative ions are constantly flooding your air to protect its integrity.

Negative ions are like the 'great soldiers’ of the air in your room.

Fresher Indoor Air, 24/7 Ionization, & Plug-&-Play Convenience

The Weltura Purita, once plugged in, starts going to work to improve your room's air quality. Before you know it, you might notice or experience a significant improvement in the indoor room air quality you breathe and less common allergy symptoms.


You're going to be able to breathe easier. The Weltura is a filter-free and affordable way to ionize airborne particles that can cause irritation. Studies have shown that Ion Boost™ can help by ionizing airborne allergens and pollutants to create a more pleasant living environment.


Use it as a constant guardian for your air quality. The Weltura Purita is like having a continuous protective shield in your room. Whether it’s a day of high pollen count or you're simply looking to maintain a consistently fresh atmosphere, the Weltura is your go-to strategy for rejuvenating your room's air quality around the clock every day

Feel Refreshed In Your Room

And Breathe Fresher Indoor Air

Weltura Purita Can Help Your Focus and Improve Your Living Space

Many customers have shared how they feel more focused and clear-headed in their rooms after using the Weltura Purita. Whether it's for studying, working, or simply relaxing, improved air quality can enhance mental clarity and concentration.

Elevate Your Environment for a Productivity Boost

The negative ions emitted by the Weltura can indirectly contribute to cognitive enhancement by creating a more pleasant and comfortable environment. A cleaner and fresher atmosphere can help reduce distractions and discomfort, allowing for better focus and productivity.

Help Combat Snoring

Weltura Purita just might be the device you need to help address your snoring issues at night. Even if you don’t snore yourself, you likely live with someone who does. 45% of the adult population in Great Britain snore in their sleep, and snoring is a common symptom of breathing in dust and allergens.

Elevate Your Environment for a Productivity Boost

Studies have shown that breathing in less airborne pollutants and allergens can contribute to feeling more refreshed and enhance your mood. By ionizing airborne pollutants, the Weltura can help create a more soothing and positive environment in your room.

That means while savoring the comfort of your newly rejuvenated room atmosphere, you might notice an uplift in your mood and general energy. The Weltura Purita can contribute to a more pleasant and enjoyable living experience.

Claim Your Weltura Today 

Ionize Your Room, Improve Your Air,

Energy And Breathing, and More...

Help Alleviate Discomfort With Allergens - While the Weltura Purita doesn't directly impact internal inflammation, it can contribute to more comfortable breathing. For those sensitive to allergens and irritants in the air, sinking these elements can indirectly aid in minimizing discomfort associated with various conditions.

Promote a More Inviting Environment - Air quality plays a crucial role in the quality of your room. In order to be a good host to your family and friends, you can use the Weltura so your indoor air doesn’t get stuffy. Your guests deserve the best air.

Help Alleviate Discomfort With Allergens - While the Weltura Purita doesn't directly impact internal inflammation, it can contribute to more comfortable breathing. For those sensitive to allergens and irritants in the air, sinking these elements can indirectly aid in minimizing discomfort associated with various conditions.

Feel Refreshed In Your Room

And Breathe Fresher Indoor Air

Weltura Purita Can Help Your Focus and Improve Your Living Space

Many customers have shared how they feel more focused and clear-headed in their rooms after using the Weltura Purita. Whether it's for studying, working, or simply relaxing, improved air quality can enhance mental clarity and concentration.

Elevate Your Environment for a Productivity Boost

The negative ions emitted by the Weltura can indirectly contribute to cognitive enhancement by creating a more pleasant and comfortable environment. A cleaner and fresher atmosphere can help reduce distractions and discomfort, allowing for better focus and productivity.

Help Combat Snoring

Weltura Purita just might be the device you need to help address your snoring issues at night. Even if you don’t snore yourself, you likely live with someone who does. 45% of the adult population in Great Britain snore in their sleep, and snoring is a common symptom of breathing in dust and allergens.

Elevate Your Environment for a Productivity Boost

Studies have shown that breathing in less airborne pollutants and allergens can contribute to feeling more refreshed and enhance your mood. By ionizing airborne pollutants, the Weltura can help create a more soothing and positive environment in your room.

That means while savoring the comfort of your newly rejuvenated room atmosphere, you might notice an uplift in your mood and general energy. The Weltura Purita can contribute to a more pleasant and enjoyable living experience.

Claim Your Weltura Today 

Ionize Your Room, Improve Your Air,

Energy And Breathing, and More...

Help Alleviate Discomfort With Allergens - While the Weltura Purita doesn't directly impact internal inflammation, it can contribute to more comfortable breathing. For those sensitive to allergens and irritants in the air, sinking these elements can indirectly aid in minimizing discomfort associated with various conditions.

Promote a More Inviting Environment - Air quality plays a crucial role in the quality of your room. In order to be a good host to your family and friends, you can use the Weltura so your indoor air doesn’t get stuffy. Your guests deserve the best air.

Help Alleviate Discomfort With Allergens - While the Weltura Purita doesn't directly impact internal inflammation, it can contribute to more comfortable breathing. For those sensitive to allergens and irritants in the air, sinking these elements can indirectly aid in minimizing discomfort associated with various conditions.

"While-Supplies-Last Special Discount: 6x Weltura Bundle: Indoor Air Haven

While supplies last, you can claim your special up to 46% discount on a bundle pack of 6x Weltura Purita. You can put a Weltura device in every room or multiple devices in your most important rooms.

Living Room: Cultivate a comfortable and inviting social space for friends, family, and visitors by impressing them with your living room’s crispy atmosphere.

Bathroom: Weltura can enhance your daily routine and morning rituals in the bathroom by ionizing airborne pollutants.

Kitchen: Turn your kitchen into a culinary haven by plugging in Weltura so that you can prepare meals and drinks without having to worry about dirty air contaminating your hard work.

Dining Room: Ensure your dining experience is perfect with rejuvenated air while you eat with loved ones.

Bedroom: Recharge yourself by breathing fresh air all night as you rest peacefully.

Don’t miss out! Weltura’s special up to 65% discount on the 6x Pack will only be available while supplies last.


Weltura is the ultimate “air rejuvenation gadget” that can ionize airborne particles in any room and contribute to fresher indoor air quality — completely filterfree...


Even if you want to keep using your old air purifier, Weltura can offer a helpful second hand and increase the integrity of your indoor air quality at a surprisingly affordable price.


Weltura is completely FILTER-FREE so you don't have to waste your previous time and money on air filter repairs or replacements. Weltura ionizes your indoor room air without any air filters required.

Supportive Scientific Studies

"Try the Weltura Purita, Rejuvenate Your Room's Air Quality, and LOVE Your New Ease of Breathing... Backed By 90-Day Satisfaction Guarantee..."

We value your trust

Fresh Home, Healthier Family - Or Your Money Back

We’re confident you’ll love the product but if you’re not satisfied with the results, simply inform us within 90 days of purchase for a full refund.

Just contact our amazing customer support team via e-mail at contact@weltura.com and ask for a full refund.

Weltura Purita

Tired of waking up congested, groggy, and unrested? Ready to finally experience deep, uninterrupted sleep in an allergen-free bedroom?

Experience deeper sleep and allergy relief with the Weltura™ Purita, the sleep-friendly device that uses advanced Ion Boost™ Technology to eliminate 98% of airborne dust, smoke, and allergens in just 15 minutes. Breathe easier, sleep better, and wake up refreshed—or your money back!

£89.95

£39.95

CHECKOUT NOW →

Free Shipping Within the U.K.

Free Shipping Within the U.K.

Free Shipping Details

Shipping within the U.K. is free and typically arrives in 5-12 days, with tracking provided for all orders.

90-Day Refund Policy

Our 90-day satisfaction guarantee starts upon product delivery, ensuring your peace of mind. If you're not satisfied for any reason, simply reach out to us at contact@weltura.com, and we'll assist you promptly.

The All-in-One Solution for a Cleaner, Healthier Home

Chemical-Free 

Disinfection

Unlike chemical disinfectants, Weltura reduces toxic burden on your body. Better for surfaces, the environment, your time, and your wallet.

Eliminates Odors

at the Source

That unexplainable freshness? That's Weltura. It doesn't mask odors—it eliminates them by breaking down bacteria, cooking oils, tobacco smoke, and pet odors at their source.

Enhanced Safety for 

Peace of Mind

Its safety timer ensures controlled ionization by customizing to your needs. Simply set the timer, relax, and wake up to a fresh, purified space.

Start Your Day 

Without Allergy Symptoms

Imagine mornings with clear sinuses and zero allergy symptoms. Weltura makes this reality by eliminating indoor allergens, leaving you with clean, crisp air and unprecedented well-being.

Cleans Both Air and Surfaces 

for Ultimate Freshness

Its safety timer ensures controlled ionization by customizing to your needs. Simply set the timer, relax, and wake up to a fresh, purified space.

Breathe Easy, 

Live Safely

Picture this: curling up on your couch, knowing it's germ-free. Breathing air that's unlikely to ferry the flu or a cold your way. That's the peace of mind Weltura brings.

Covers 100-

300 Sq Ft

Weltura thoroughly disinfects a whole 23 sq m room like a bedroom, living room, or kitchen in 15-60 minutes.

Perfect For More 

Than Just Your Home

Its compact size and lightweight build make it portable between locations. Many customers use it in offices, salons, dental practices, and waiting rooms.

Get 55% Off Today Only →

Frequently Asked Questions

How does Weltura help reduce allergens in my home?

Weltura uses Ion Boost technology to neutralize airborne allergens, such as dust mites, pet dander, and pollen. It purifies the air by charging and clumping allergy-causing particles, making them easier to remove and helping you breathe easier while enjoying a fresher living space.

Is the device user-friendly for those not familiar with technology?

Absolutely. Weltura features a simple plug-and-play design with no complicated settings, making it user-friendly for everyone. Just set the timer and let it do the work.

How is using Weltura different from traditional air purifiers or cleaning methods?

Unlike air purifiers that rely on filters or sprays that mask odors, Weltura uses Ion Boost™ technology to reduce allergens and odors at their source. It offers a hands-free, long-lasting solution without the need for chemicals or ongoing filter replacements.

Can I move Weltura between different rooms?

Yes, its compact and portable design makes it easy to move Weltura from room to room, ensuring effective allergen and odor reduction wherever it's needed.

How long does it take for Weltura Purita to purify a room, and how often should I use it?

Purification times vary based on room size and allergen levels, typically ranging from 15 to 60 minutes. For optimal results, regular use is recommended, especially in high-traffic areas or rooms prone to allergens.

What should I do to ensure proper allergen removal and safe use of Weltura?

To maximize effectiveness, place Weltura in a well-ventilated area where air can circulate freely. For best results, position it near the center of the room or close to areas with high allergen buildup. Unlike ozone-based devices, Weltura can be used while the room is occupied, providing continuous air purification without any interruptions.

What if I’m not satisfied with Weltura Purita?

We offer a 100% money-back guarantee. If you're not satisfied within 90 days of purchase, contact our customer support for a full refund. Experience Weltura risk-free and enjoy cleaner, healthier air.

© 2025 Weltura LLC All Rights Reserved

Privacy Policy

Last updated: April 29, 2025


This Privacy Policy describes how Weltura (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from weltura.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.


How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.


What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.


Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.


Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.


Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.


How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.
  • Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Please note that while your browser may allow you to transmit a “do not track” signal, like many websites, our Site is not designed to respond to such signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com/.


How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have in the past 12 months disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

  • CategoryCategories of RecipientsIdentifiers such as basic contact details and certain order and account information
  • Personal information categories listed in the California Customer Records statute such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Geolocation data such as locations determined by an IP address or other technical measures
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.


Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.


Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.


Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.


Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.


Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.


International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.


Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at contact@weltura.com or contact us at 30 N Gould St ste 6711, 30 N Gould St STE 6711 Sheridan, WY 82801, USA, Sheridan, WY, 82801, US.

For the purpose of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.

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Terms of Service

OVERVIEW

This website is operated by Weltura. Throughout the site, the terms “we”, “us” and “our” refer to Weltura. Weltura offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.


SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


For more details, please review our Refund Policy.


SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.


SECTION 8 - THIRD-PARTY LINKS

Certain content, products and Services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Weltura, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Weltura and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of United States.


SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@weltura.com.

Our contact information is posted below:

Weltura LLC

contact@weltura.com

30 N Gould St STE 6711 Sheridan, WY 82801

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Refund Policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

The product being returned can be used (to see whether it works for your specific condition, or not), but with no visible damage, (scratches, marks, etc.), and with its original packaging that it arrived in.

For any return questions, you can always contact us at contact@weltura.com, and we will respond within 12 hours.

Once we receive an item we will inspect it within 2 business days for any damages then we will refund the said amount owed if the item is in perfect condition.

Please ensure when returning your package that there is a paper inside that contains your order number and email that was associated with the order placed with us. 


Return Shipping

We are a company that delivers internationally free of charge, when it comes to returns we will not be taking responsibility for payment of shipping labels. If a customer wishes to return their order, they are responsible for producing and paying for the shipping label. We will only be required to provide the address for the return and will not be paying any extra charges.

The customer is required to ensure that the return is delivered successfully. This would mean that it is recommended that tracking is paid for as we are not responsible for any lost packages. If the return is lost in transit we will not be issuing a refund as the order was never returned to us. 


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders, bulk orders, or personalized items). Please get in touch if you have questions or concerns about your item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Dispatched Orders

Please note that all our orders are dispatched immediately, and in some cases, after dispatch, an order may be held by the shipping company until we provide them with additional customer information. This may be necessary due to shipping regulations in the customer's country.

When an order is placed, we may require further details from the customer and if they refuse to provide them, delivery will not be possible. If the customer requests a refund under these circumstances, and their order has already been dispatched to the shipping company but is currently on hold, we regretfully cannot refund the full cost of the product.

In such cases, we will deduct the shipping fees that we incurred to send the order from our warehouse. While we usually cover shipping costs for customers, if a customer refuses to provide the requested information (thus preventing delivery), they become responsible for the shipping fees at that point. These fees will be deducted from their refund.


Cancelled Orders

Please be aware that if a customer places an order and subsequently decides to cancel it, they are not guaranteed a refund. This is due to the possibility that we may have already shipped the order. In cases where the order has been shipped, the customer will need to wait until they receive the order and then initiate a return process to be eligible for a refund.

Failed Deliveries 

Please verify the shipping address you entered when placing your order. If the address is incorrect and a replacement must be sent, a replacement fee will be charged. Or, if your package was delivered but not picked up, a replacement fee will be charged. If a package is lost in transit your situation will be escalated to the shipping company and we will await their response, they will be the ones who are able to provide a replacement/refund. This is due to the fact we do not carry out the deliveries and are not held liable for any issues caused by delivery problems. The shipping company is allowed to either reject or accept your request for a refund/replacement. The situation will purely depend on their policy and not ours.

If the shipping company attempts delivery and you do not attempt to coordinate with us/them successfully to receive the package we will not be held responsible to issue you a refund, the customer will be held fully liable for this situation. It is your responsibility to ensure that your address can have the package delivered and that you provide the correct details. 

In the case that a customer changes their address, we can not guarantee that this will process through meaning delivery will be attempted to any address on the system under your name and if you are not present we will not be held liable. We will not be required to issue you a refund if this is to occur. We will try our best to resolve the situation but we will not be held accountable.

Please ensure your details are correct when checking out and we do not recommend that you input temporary addresses as we will not be held liable if you move from the said address and the package is delivered. We can not be held responsible for any delays in shipments as we do not ship the packages ourselves therefore you will not be issued a refund in this circumstance. 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take up to 7 business days for your bank or credit card company to process and post the refund too. Due to security reasons, we are only able to refund the card that was used at checkout.

Cancellation Policy

Once an order has been placed and payment has been processed, the customer has the right to cancel their order at any time prior to shipment. In order to cancel an order, the customer must contact us as soon as possible through our customer service channels.

If the cancellation request is received before the order has been shipped, we will process the cancellation and issue a full refund to the customer. However, if the order has already been shipped, the customer will need to return the product to us in accordance with our return policy.

We do recommend requesting any changes or cancellation within 24 hours after you placed the order.

Please note that any expedited shipping fees or other surcharges will not be refunded in the case of a cancellation.

If you have any questions about our cancellation policy, please do not hesitate to contact us.

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Shipping Policy

The processing time for all orders is 1-2 days (Monday-Saturday).


The delivery time is 5-12 days (Monday-Saturday), where the time can extend to about 20 business days.


Shipping Cost:


Shipping is currently free for all orders.


Order changes


Once your order has been confirmed, it can't be modified or cancelled. If you wish to return a product, you have to start the returns procedure once you've received the item.


Item not received


If you've successfully placed an order and haven't received it yet, but the tracking status shows it's delivered, you may want to contact the carrier to locate your package. Once the item is in the carrier's possession, we no longer have control over it. If the issue persists, kindly contact us at contact@weltura.com, and we will do our best to assist and resolve the issue as quickly as possible.


Sometimes tracking information may not be available due to technical issues, preventing updates on the app. If, in such cases, you're still unable to locate your item, please contact us at contact@weltura.com, and we'll assist you in resolving the issue at our earliest convenience.


Shipment confirmation & Order tracking


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


 


Contact Us:


From 9:00 to 18:00. Monday to Friday.


E-mail: contact@weltura.com


30 N Gould St STE 6711 Sheridan, WY 82801, USA

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